We want you to love our products. If you are not satisfied for any reason with our products, you can return your purchase for a refund or a replacement within 15 days from the date of delivery.
Payment Refunds are applicable only in case of damaged product or delivery of incorrect size (size other than that ordered). In all other cases, replacement or eVoucher (1 year validity) is available.
Returns and Replacements are done free of cost if wrong products, wrong sizes (size other than that ordered) or damaged products are received by the customer.
Exchanges: Only size exchanges are allowed. Items can be exchanged for a similar size or a different size.
Return Intimation: You can either call our Support Number +91 9883368843 or Email Us at firstname.lastname@example.org within 15 days from date of delivery. The details of the return (Order number, courier docket No or AWB No, and Reason for Return) should be shared with the Customer Support by email.
Guidelines for a valid return:
- Product should be in original condition
A lot of love goes into producing all our products at Juststickers.in and if you are not happy with the product, do let us know and we will try to improve it further. We understand how much you value your every purchase. We are committed to making your complete shopping experience the best out there.
An easy cancellation process is available for all our esteemed customers. You can cancel your online order before the product has been shipped. Your entire order amount will be refunded.
You can cancel an order in easy step:
- Call us on our support number +91 9836724262
- Email us on email@example.com
In case you want to cancel/replace one of the products with a different one of the same price, we can do that. But do inform us within 24 hours of order placement. We accept Partial order cancellation requests only if the payment was made via CCAvenue. Please Note that the complete order needs to be in case payment made via any other gateway.
Your refund will be initiated by us within 2-4 business days of receiving the refund request and authorization of the refund. Your refund is estimated to be credited in the account, used for order payment, between 4-8 days after initiating the refund. Please note that the timing of the actual account credit is dependent on multiple external agencies such as banks, payment gateways and external couriers (for cheques).
Mode of Refund
For both cancelled orders & returned products (due to incorrect size, wrong product or defective products delivered), the refund amount will be credited back into the same account (online banking, credit card, debit card) that was used to make the purchase. In case of Cash On Delivery (COD) orders, refund will be done through cheque.
In case of Returns due to reasons other than those mentioned above, replacement or eVoucher with 1 year validity (applicable on juststickers.in only) will be initiated after deducting order processing charges.